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USsearch.com Review

 

Overall Score – 8/10

 

Brief

Like many of its competitors, ussearch.com is a full-service people search, phone number reverse, and background checking service.  The website uses public records to help find people in the United States only using name, address and phone number reversals to help users find information about people they have either lost touch with or want to investigate further.  Though they advertise using proprietary software, US Search is not much different from other people finding and background searching companies as it draws its data from the same record sources.  

Though it has US Search has a slightly higher overall review rating than some of its competitors, the US Search website is not the most user friendly and has an outdated feel.  However, it does lend itself some credibility over its competitors having been mentioned by the Wall Street Journal and CBS 60 Minutes.  Additionally, the “about us” section on ussearch.com will bring the user to the same parent company as Intelius, People Connect, though US Search is not listed under the site’s current product list (Intelius is).  Still, US Search does have a higher than average number of search functions, in addition to several options for compiling the data uncovered into viewable reports.

Pros

  • 7 available search options

  • One-time searches available

  • Purchased search results available for one year in user friendly dashboard

  • Detailed background checks available

Cons

  • No search results outside of the US

  • Criminal checks not available in all 50 states

  • Expensive compared to competitors

Price

US Search does not offer any detailed search reports free of charge.  For a basic people search report, the company offers a 2 for 1 report for $2.95 whereby the user can buy one report for immediate use and receive a voucher for a second report to be used within 30 days after the first.  Background check reports are only available for one state at a cost of $14.95, which also includes a 2 for 1 deal.  Detailed background reports are $39.95 and unveil the most information about a prospective subject.

Ease of Use

Especially compared to some of its competitors, the US Search people, background, and criminal search functions are easy to use and provide a vast array of information.  All of the information provided from each search function is broken down into an easy to follow graph so the user knows what type of information to expect before going through with a purchase.  It has a sample report option for each tier that further breaks down what information will be provided in each users report, plus the disclaimer for when and where some information may not be uncovered (by state).  The searches are fast and the reports are broken down into easily understandable sections with all of the information uncovered by each search function, from its basic people finder to its more detailed criminal and background check options.

Available Reports

The basic people search offered by ussearch.com provides the user with a search subjects full name, age, contact information, address history, list of associates and relatives with their name, age, and current city/state.  The 1-state criminal check provides all the same information as the basic people search in addition to criminal charge and history and criminal court records.  It’s worth noting that this information is available for 43 states only, presumably only those with public records release laws.  The full background check report compiles the information from the criminal check plus the names and addresses of neighbors, information pulled from social media profiles, property ownership details, marriage and divorce records, and civil judgements, bankruptcies, and tax liens.  It’s also worth noting that marriage and divorce information is only available from 11 states.

Extras

Though its search functions and results are comprehensive, the US Search website as a whole is relatively basic and bare bones.  There are no other links to blogs, social media, or apps.  Essentially, what you see is what you get, and some users may see that as the most attractive quality of US Search.  But perhaps the biggest “extra” to the service that many others fail to offer is a money back guarantee for unsuccessful searches and dissatisfied customers.

Feedback

There is no BBB listing for US Search, despite it appearing to be owned by the Seattle-based parent company, People Connect.  Like all background checking and people finding services, most disgruntled customers complain about erroneous and recurring charges, even when they are clearly stated in the terms of service agreement.  Still, it has a history of offering a money back guarantee and there are more positive results than many other similar websites published by users who found exactly who and what they were looking for by paying for a report.

Overall

Though expensive compared its competition, the caveat for US Search’s slightly higher prices is that two of their three reporting options come with a 2 for 1 deal to be used within 30 days of the first search.  The criminal record history reports receive higher than average accuracy ratings, and the platform’s overall user-friendly and easy to use search functions give it overall high marks among other options in the industry.

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Note: This Background Check service is not FCRA compliant. You may not use this background check service, or the information it provides, to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance. This is applicable, but not limited to, a Background Search, Credit Background Check, Criminal Background Check, and/or Driving Record. Instant Checkmate is not a consumer reporting agency and does not, and cannot, provide consumer reports. These terms have special meanings under the Fair Credit Reporting Act, 15 USC 1681 et seq., ("FCRA"), which are incorporated herein by reference.

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